Careers

JOB TITLE
LOCATION
Assistant Store Manager
Los Angeles, CA

STATUS:              FULL TIME

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control.

RESPONSIBILITIES

  • Achieve and exceed individual productivity and sales goals
  • Assist in achieving and exceeding the store’s productivity and sales goals
  • Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
  • Assist the store manager to recruit, train, motivate and retain quality sales associates.
  • Assist the store manager in evaluation of individual associate’s performance to goals
  • Help maintain a high level of visual merchandising and housekeeping standards.
  • Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
  • Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
  • Enforce the company policies and procedures
  • Client Book Management and Clienteling

QUALIFICATIONS:

  • Minimum of three (3) years of experience in luxury retail management
  • Full understanding of specialty retail, including business development, visual merchandising and store operations
  • Computer skills to include operation of retail point of sale system, Word, Excel and email
  • Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
  • Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
  • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
  • A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
  • A trainer able to teach skills in customer service, selling, and operations


 Please send your resume to careers@loveshackfancy.com.


Key Holder
Los Angeles, CA

STATUS:              FULL TIME

This Key Holder position is an entry into management. This role requires key holder responsibilities while driving personal sales goals. A key holder shares a division of responsibility with both management as well as a sales lead while demonstating excellent customer service.

RESPONSIBILITIES

    Selling & Client Service

    • Greet and acknowledge all customers
    • Provide couteous and knowledgeable customer service in every area of the store
    • Meet or exceed your goals that will be set and giving to you by management
    • Maintain an accurate, effcient and effective client book
    • Assist sales team with selling and clienteling.

    Visual Merchandising

    • Assist with execution of floor sets.
    • Monitor and maintain visual merchandising standards on a daily basis according to the companys standards
    • Maintain proper fiture placement, lighting, and floor plan changes
    • Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates

    Operations

    • Work with management to maximize sales by ensuring an efficient and customer friendly store
    • Oversee store in managements absence
    • Monitor Compliance to company policies and procedures when on shift and report compliance issues to management
    • Assist managers with Opening and Closing Procedures
    • Maintain offices, workspace, and Cashwraps to ensure they are fully stocked with supplies
    • Assist with Inventories and other Asset Protection needs


     Please send your resume to careers@loveshackfancy.com.


    Sales Associate
    Los Angeles, CA

    STATUS:              FULL TIME

    RESPONSIBILITIES

      Selling & Client Service

      • Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
      • Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, ordering items for the client online when not available in the store.
      • Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after a transaction is completed.
      • Send follow up communication to clients thanking them for their purchase, reaching out when new product arrives, etc.

      Visual Merchandising

      • Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day.
      • Ensure representation of all merchandise, styles & sizes, are on the floor.
      • Assist with stock duties when needed including shipments, markdowns and transfers.

      Operations

      • Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
      • Keep cash wrap area neat, organized and maintained with all supplies throughout the day.
      • Answer the phone and service client’s needs.
      • Help with events both in store and off site. To include set up, breakdown and overall organization.


       Please send your resume to careers@loveshackfancy.com.


      Part Time Sales Associate
      Los Angeles, CA

      STATUS:              PART TIME

      RESPONSIBILITIES

        Selling & Client Service

        • Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
        • Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, ordering items for the client online when not available in the store.
        • Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after a transaction is completed.
        • Send follow up communication to clients thanking them for their purchase, reaching out when new product arrives, etc.

        Visual Merchandising

        • Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day.
        • Ensure representation of all merchandise, styles & sizes, are on the floor.
        • Assist with stock duties when needed including shipments, markdowns and transfers.

        Operations

        • Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
        • Keep cash wrap area neat, organized and maintained with all supplies throughout the day.
        • Answer the phone and service client’s needs.
        • Help with events both in store and off site. To include set up, breakdown and overall organization.


         Please send your resume to careers@loveshackfancy.com.


        Store Manager
        Newport Beach, CA

        STATUS:              FULL TIME

        Employees are our greatest strength and the customer is our primary focus. As a LSF Store Manager you are the ultimate ambassador of our brand. You are responsible for leading your store and are in a unique position to coach your staff, expand your customer base and continue to develop news stratagies to drive the business. Leading your team strategically with a vision to achieve a transformative client centric environment, financial and operational goals and model the LSF culture. This requires a constant balancing of priorities, including strategic, operational, and leadership excellence with an authentic approach.

        RESPONSIBILITIES

          Leadership and People Management

          • Leads by consistently championing LSF’s purpose and strategy and by motivating and inspiring the team
          • Sets clear goals and expectations for the team with consistent performance feedback to monitor results
          • Manage overall team performance & growth:
            • Recognize contribution of others and celebrate success
            • Manage and monitor team morale & talent retention
            • Provide clear feedback and regular coaching
            • Foster team’s ongoing growth & development through both training & on-the-job learning
            • Manage performance, handle issues & resolve conflict in a calm, objective & fact-based manner
          • Manage employee relations issues with appropriate partnerships and guidance
          • Communicate clearly with management team to ensure that entire staff is informed and involved
          • Proactively recruit and retain staff at all levels to reflect market demographics and anticipation of future business needs
          • Display a strong commitment to self-development and growth

          Create the Customer Experience

          • Leads by example and creates an environment and a team that consistently delivers transformational customer experiences.
          • Stays engaged with and provides training and coaching to the team to develop and manage a highly productive selling environment
          • Take ownership for the customer journey in your store – customize it for your customer demographic & enable your team to develop & maintain productive customer relationships and provide an inspiring and personalized shopping experience
          • Oversee the development of clientele by designing and supporting strategic initiatives that build customer base and increase repeat business

          Represent the Brand

          • Emulate the brand aesthetic & embody a strong sense of fashion sensibility and an enthusiastic attitude
          • Oversee the development of clientele by designing & supporting strategic initiatives that build our customer base & increase repeat business
          • Take ownership for maintaining the LSF aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment
          • Partner with Corporate Management to ensure that the assortment strategy is aligned with the needs of the business
          • Ensure the store is merchandised according to visual guidelines and hold team accountable to the standards
          • Generate new ideas & apply an entrepreneurial spirit to help build & continuously improve the business


           Please send your resume to careers@loveshackfancy.com.


          Assistant Store Manager
          Newport Beach, CA

          STATUS:              FULL TIME

          The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control.

          RESPONSIBILITIES

          • Achieve and exceed individual productivity and sales goals
          • Assist in achieving and exceeding the store’s productivity and sales goals
          • Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
          • Assist the store manager to recruit, train, motivate and retain quality sales associates.
          • Assist the store manager in evaluation of individual associate’s performance to goals
          • Help maintain a high level of visual merchandising and housekeeping standards.
          • Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
          • Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
          • Enforce the company policies and procedures
          • Client Book Management and Clienteling

          QUALIFICATIONS:

          • Minimum of three (3) years of experience in luxury retail management
          • Full understanding of specialty retail, including business development, visual merchandising and store operations
          • Computer skills to include operation of retail point of sale system, Word, Excel and email
          • Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
          • Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
          • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
          • A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
          • A trainer able to teach skills in customer service, selling, and operations


           Please send your resume to careers@loveshackfancy.com.


          Key Holder
          Newport Beach, CA

          STATUS:              FULL TIME

          This Key Holder position is an entry into management. This role requires key holder responsibilities while driving personal sales goals. A key holder shares a division of responsibility with both management as well as a sales lead while demonstating excellent customer service.

          RESPONSIBILITIES

            Selling & Client Service

            • Greet and acknowledge all customers
            • Provide couteous and knowledgeable customer service in every area of the store
            • Meet or exceed your goals that will be set and giving to you by management
            • Maintain an accurate, effcient and effective client book
            • Assist sales team with selling and clienteling.

            Visual Merchandising

            • Assist with execution of floor sets.
            • Monitor and maintain visual merchandising standards on a daily basis according to the companys standards
            • Maintain proper fiture placement, lighting, and floor plan changes
            • Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates

            Operations

            • Work with management to maximize sales by ensuring an efficient and customer friendly store
            • Oversee store in managements absence
            • Monitor Compliance to company policies and procedures when on shift and report compliance issues to management
            • Assist managers with Opening and Closing Procedures
            • Maintain offices, workspace, and Cashwraps to ensure they are fully stocked with supplies
            • Assist with Inventories and other Asset Protection needs


             Please send your resume to careers@loveshackfancy.com.


            Sales Associate
            Newport Beach, CA

            STATUS:              FULL TIME

            RESPONSIBILITIES

              Selling & Client Service

              • Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
              • Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, ordering items for the client online when not available in the store.
              • Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after a transaction is completed.
              • Send follow up communication to clients thanking them for their purchase, reaching out when new product arrives, etc.

              Visual Merchandising

              • Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day.
              • Ensure representation of all merchandise, styles & sizes, are on the floor.
              • Assist with stock duties when needed including shipments, markdowns and transfers.

              Operations

              • Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
              • Keep cash wrap area neat, organized and maintained with all supplies throughout the day.
              • Answer the phone and service client’s needs.
              • Help with events both in store and off site. To include set up, breakdown and overall organization.


               Please send your resume to careers@loveshackfancy.com.


              Part Time Sales Associate
              Newport Beach, CA

              STATUS:              PART TIME

              RESPONSIBILITIES

                Selling & Client Service

                • Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
                • Work with clients to style them in LoveShackFancy – suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, ordering items for the client online when not available in the store.
                • Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after a transaction is completed.
                • Send follow up communication to clients thanking them for their purchase, reaching out when new product arrives, etc.

                Visual Merchandising

                • Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day.
                • Ensure representation of all merchandise, styles & sizes, are on the floor.
                • Assist with stock duties when needed including shipments, markdowns and transfers.

                Operations

                • Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
                • Keep cash wrap area neat, organized and maintained with all supplies throughout the day.
                • Answer the phone and service client’s needs.
                • Help with events both in store and off site. To include set up, breakdown and overall organization.


                 Please send your resume to careers@loveshackfancy.com.


                Senior Graphic Designer
                New York, NY

                STATUS:              FULL TIME

                RESPONSIBILITIES

                • Work closely alongside founder, marketing, and ecommerce teams in creating, visualizing and executing concepts for communications.
                • Create emails, homepage banners, blogs, look books, packaging, presentations, invitations and designs for e-commerce and brick & mortar stores (website, social, store signage, direct mail, flyers etc.)
                • Creates social imagery for social channels and digital ad placements.
                • Develop projects from overall layout and production design for all branded assets
                • Collaborate on selects process from all shoots.
                • Create new and unique ideas and adapt key elements across channels while maintaining overall brand consistency and voice.
                • Oversee retouching of all imagery
                • Manage and coordinate all design requests from internal and external sources.
                • Maintain a strong understanding of the fashion industry and keep abreast of fashion trends.
                • Develop project timelines and ensures adherence to the timeline for overall project completion
                • Manage and maintain image archive and branding collateral and distribution of all print and digital assets for publication.
                • Partner with Press/Communications team to translate the Company's visual identity into written and verbal forms, helping to direct the voice of the brand.

                QUALIFICATIONS:

                • 5+ years of graphic design experience, preferably in retail, fashion or agency environment.
                • Ability to take direction and concepts and apply them to own designs, but should also be comfortable conceptualizing own ideas.
                • Ability to multi-task, balance multiple projects and manage time and workflow in order to meet strict deadlines.
                • Ability to work in a fast paced environment with a growing team.
                • Strong communication skills, both written and verbal.
                • Awareness of fashion trends with the creative ability to adapt new trends in Visual Merchandising for stores.
                • Proficiency in Photoshop, Illustrator, InDesign, Excel, Keynote, Powerpoint, and basic HTML knowledge on MAC.
                • Bachelor’s Degree or relevant work experience.


                 Please send your resume to careers@loveshackfancy.com.