FAQ
We aim to process all orders within 1-2 business days; however, due to high demand during the holiday season and potential carrier delays, delivery times may vary and cannot be guaranteed. Rest assured, we strive to deliver your orders promptly.
All domestic orders ship via FedEx Monday through Friday, excluding holidays. All orders, including 2nd Day and Next Day, placed Monday through Friday after 12pm EST will be processed the following business day. All orders placed Saturday or Sunday will be processed on Monday. Please allow 1-2 business days for orders to ship. We do not ship on the weekend or U.S. holidays, however we do deliver 7 days a week.
In the spirit of the holiday season, we are offering an extended return period. Domestic purchases made between November 15, 2024, and December 31, 2024, are eligible for return until January 15, 2025.
To initiate a return, click here and follow the instructions to send your item(s) back.
We are accepting gift returns that fall within our store return policy in exchange for store credit.
Initiate your gift return process here by selecting the gift return option. Please note that we are currently unable to accept returns on international orders.
Once your return is delivered, please allow 7-10 business days for your return to be processed and refunded. Once your refund is processed, we will notify you via the email used to place your order.