Holiday 2021 FAQ

Do you sell e-gift cards?
We do not sell e-gift cards at www.loveshackfancy.com. If you wish to purchase a gift card, you may do so at one of our stores. Gift cards purchased in store are only valid in store.
Do you offer gift wrapping?
We do not offer gift wrapping at www.loveshackfancy.com. We offer gift wrapping in our stores. If you wish to ask for an inventory check and would like your order fulfilled by a store, please contact us at  customerservice@loveshackfancy.com
I received a gift from www.loveshackfancy.com and would like to return it, can I get store credit?

Yes, we do offer store credit instead of a refund to the original form of payment. If you would like to return your purchase, please click HERE to begin the process.

Where do you ship from and what are your shipping cutoff times?
All orders placed on www.loveshackfancy.com ship from New Jersey via FedEx for all domestic shipments. Orders placed with Express shipping (Next Day or 2-Day) must be placed by 12 PM EST to be shipped the same day. Please note, we do not ship or deliver on Saturdays, Sundays, or holidays. Orders placed on Friday before 12 PM EST with Next Day or 2-Day shipping will be delivered the following Monday or Tuesday.
Do you have an extended Return Policy?
Yes, orders placed between November 11, 2021 and December 31, 2021 may be returned until January 28, 2022. If you would like to return your purchase, please click HERE to begin the process.
Shipping Deadlines to Receive Orders by December 24, 2021:

*Due to high volume and delays with carrier processing, delivery times cannot be guaranteed. In addition to the below carrier shipping deadlines, it may take our warehouse 2-3 business days to process orders. The below delivery times are estimates and are not guaranteed by LoveShackFancy in the event of forces of nature or other uncontrollable events.

SHIPPING METHODS
ORDER BY:

Ground orders

12/16

2nd Day

12/21

Next Day

12/22

For any further inquiries please contact us at customerservice@loveshackfancy.com.